HOW MUCH IS THE SHIPPING FEE?
We offer hassle free - FREE SHIPPING Cash On Delivery (COD) Nationwide for all products PHP1400 or above. Products under PHP1,400 will be charged a delivery fee of 100.
HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?
I WANT MY ITEMS FASTER THAN COD. HOW?
We also offer rush orders via LBC on straight payment basis. This is done by depositing your total balance via Palawan express, Cebuana, Western Union or any major remittance services in the Philippines. We also accept BPI and BDO deposit/transfer.
Straight Payment rush orders via LBC only takes 1-2 days after payment.
I DID NOT RECEIVE ANY CONFIRMATION WHAT SHOULD I DO.
If you successful used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.
If you still did not receive any confirmation withing 24-72 Hours, please contact us at Chanhel's corner Facebook page
RETURNS AND REFUNDS
We accept refunds or returns within 7 days of purchase. Please send us the receipt or order number to our facebook page
We will refund or replace the item if
* Item is not physically scratched
* Item was bought from our store
* Item has factory defect (broken lock, loose welds)
We will not refund or replace if you ordered an item and the fitting is not right, we will show you the correct measurement on bracelets and rings and it is on the buyers responsibility to know what size fits best for themselves.
MY ITEM HAS NOT ARRIVED ON THE GIVEN TIME FRAME.
There are instances where the shipping time takes more than we stated, this is because of some reasons
* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area
Always make sure to complete your Address to ensure a successful delivery.